• Free Next Day Delivery
  • CE & UL Certified
  • 12 MONTHS WARRANTY
  • sATISFACTION gUARANTEED
  • 100% SAFE SECURE SHOPPING
  • Free Next Day Delivery
  • CE & UL Certified
  • 12 MONTHS WARRANTY
  • sATISFACTION gUARANTEED
  • 100% SAFE SECURE SHOPPING

Common Troubleshooting Techniques for Hoverboard

If you love your hoverboard, you will learn to take care of them. However, a day might come that your hoverboard will refuse to turn on? You are worried and frustrated about the whole situation and the only thing coming to your mind is to scrap the whole thing. Fortunately, hoverboard issues can be fixed and through some troubleshooting techniques, you can easily detect the source of the issue and correct it.

 Reasons Why A Hoverboard Won’t Turn On

When a hoverboard doesn’t work when you press the power button, there are many reasons for that:

  • A charger problem
  • A battery problem

Charger Problems

The reason why your hoverboard isn’t turning on could be as a result of improper charging. There is a fault with the charger.

How to check for charger problems

  1. First, connect your charger to a power supply outlet and ensure that there is a green indicator light.
  2. Next, the charger is connected to your hoverboard.
  3. What colour is the light? It will be red for a little while, when the battery completes its charging cycle, it takes some few minutes to change to green. If it doesn’t have a period of red indicator, rather stays green; then the charger is more likely to be defective.
  4. If you have another charger that is the same model and from the same manufacturer, you can try to repeat the process and see what happens. If the new charger turns red for some time before changing to green, try turning the hoverboard on when it’s fully charged. If the same thing repeats with the new charger, then it’s possibly the board has a problem itself and the battery is likely to be the source.

Misaligned charging port

Before concluding it’s a battery problem, there is another issue which is charger related problems. 

All hoverboards have a charging port incorporated with a locator tab that guides you in plugging the charger rightly. However, when the charger and the charging port don’t line up naturally, an issue can surface.

All you need to do is to unplug the charger and look at the charging port, you will see three pins enclosed in a little plastic plug, there you will find the locator tab.

Now you need to ensure the slot on the charger is line up correctly with the locator tab; plug it in. if the charging light indicator turns red and stays red, then the charging system is working properly.

Slow or defective charger

The last charger-related issue: Without a charger connected to the hoverboard, it will not turn on. It is probably because it’s charging slowly.

This is a common issue among hoverboards that uses a defective charger, right from the time you got your hoverboard. Always use the charger that came along with your hoverboard or use a recommended charger by the manufacturer. 

You might want to get a replacement charger if the current one is damage, get in touch with Official Hoverboard to get a quality charger.

 

Battery Problems

Once you discovered that the charging system is not the problem, then it could be the battery

Checking for battery issues

It is a simple procedure to check if the battery is faulty.

  1. When you have connected your charger to your hoverboard, see if the green indicator stays green
  2. Now, turn on the hoverboard
  3. If you start seeing inconsistent orange colour on the battery indicator, then the battery is bad. Replacement should be the next thing. If a fully-charged battery doesn’t have the right amount of volts, then replacement is necessary. A voltmeter can check it.

Depleted Battery

One of the reasons why a hoverboard won’t turn on is a depleted battery. There may be an issue with the battery management system (BMS) which is detecting too much amperage during charge, so it signifies to shut down power. 

How do we go about solving this issue? Carefully remove the battery of the hoverboard. the battery is fixed to the board, so you will need a screwdriver to unscrew and loosen the battery. You will also need to disconnect the wire that connects the light. Once you are able to get the battery out of the board, check the state of the battery by using a voltage meter.

If the volt is below 36 volts, the battery doesn’t have enough power to charge on its own. If it’s actually higher, probably an error with the battery management system.

 

x